Privacy Policy

1. Introduction

Vanguard Roofing Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your enquiries and fulfil service requests
• Send quotes, invoices, and service-related communications
• Process payments and issue receipts
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in our business operations (e.g., payment processors)
• Professional advisers (e.g., accountants, insurers)
• Government authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use essential cookies for website functionality and analytics cookies to understand how visitors use our site.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for a minimum of 6 years to comply with financial record-keeping requirements.